Last updated: 13.11.2025
This Privacy Policy explains how WhenCount (“WhenCount”, “we”, “us” or “our”) collects, uses, and protects information when you visit or use whencount.com (the “Service”).
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
In general, you can use WhenCount without creating an account or giving us personal information. However, you may choose to provide certain information, such as:
- Your email address (for example, if you contact us or subscribe to updates)
- Any information you enter in contact or feedback forms
We only use this information for the purposes described in this Privacy Policy.
1.2 Information Collected Automatically
When you visit the Service, certain data may be collected automatically, including:
- IP address and approximate location (where permitted by law)
- Browser type and version
- Device type and operating system
- Pages you visit, time and date of your visit, and time spent on pages
- Referring website (if you came from another site)
- Cookie identifiers and similar tracking information
This information helps us understand how our Service is used and how we can improve it. We do not use it to personally identify you, unless this is strictly necessary (for example, for security or legal reasons).
1.3 Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Remember your basic preferences (such as language or display settings)
- Improve site performance and reliability
- Analyze traffic and usage patterns
You can control or delete cookies through your browser settings. If you disable cookies, some parts of the Service may not function properly.
2. How We Use Your Information
We may use the information we collect for purposes such as:
- Operating, maintaining and improving the Service
- Understanding how visitors interact with the site
- Responding to your messages or requests
- Monitoring and protecting the security of the Service
- Complying with legal obligations
3. Third-Party Services
We may work with third-party service providers that help us operate the Service, such as:
- Web hosting and infrastructure providers
- Analytics tools (for example, to understand website traffic and usage)
- Email or communication services
These third parties may process data on our behalf and are only allowed to use it as needed to provide their services to us, in line with this Privacy Policy and applicable data protection laws.
4. Data Sharing and Disclosure
We do not sell your personal information.
We may share information only in the following situations:
- With service providers: Trusted third parties who help us operate or improve the Service, under appropriate confidentiality and data protection obligations.
- For legal reasons: If we are required to do so by law or in response to valid legal requests (such as a court order or government demand).
- To protect rights and safety: When we believe it is necessary to protect our rights, your safety or the safety of others, or to detect, prevent or address fraud, security or technical issues.
- Business transfers: In connection with a merger, acquisition or sale of all or part of our assets, your information may be transferred as part of that transaction, subject to appropriate protection.
5. Data Retention
We keep information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy or as required by law. The exact retention period can depend on the type of data and the context in which it was collected.
When data is no longer needed, we take reasonable steps to delete it or anonymize it.
6. Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse or alteration.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we do our best to protect your data, we cannot guarantee its absolute security.
7. Children’s Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will take steps to remove that information.
8. International Data Transfers
WhenCount is a global website and your information may be processed in different countries. These countries may have data protection laws that are different from the laws in your country.
Where required, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.
9. Your Rights
Depending on your location and local laws, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict certain types of processing
- The right to data portability, where applicable
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable laws.
When we make changes, we will update the “Last updated” date at the top of this page. In some cases, we may also provide additional notice (for example, by showing a banner on the website).
11. Contact Us
If you have any questions about this Privacy Policy, or if you would like to contact us about your data, you can reach us at:
Email: [support@whencount.com]
Website: whencount.com
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. For specific legal requirements, please consult a qualified legal professional in your jurisdiction.